When starting a crypto deposit, a memo or tag field may appear on the next screen. If this field does not appear then it is not needed in this transaction.

On the deposit page at CoinSavi's Investment Portfolio, when choosing to deposit an electronic currency with Memo/Tag, CoinSavi will display the Memo/Tag code. If you find a tag, enter it in the Tag field on the respective platform's withdrawal page. If you cannot find the Tag field on the respective platform, you can contact that platform's customer support for assistance.

When choosing to withdraw a cryptocurrency with Memo/Tag, the memo or tag field may appear on the next screen in the CoinSavi app. Please enter the Memo/Tag code provided by CoinSavi to enter the Memo/Tag field on the corresponding platform. If you cannot find the Tag field on the respective platform, you can contact that platform's customer support for assistance.

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In case of incorrect/missing Tag/Memo

If you enter an incorrect/missing tag, it may result in unsuccessful deposits and in the worst case, loss of assets. CoinSavi will not support refunds in cases where users enter missing Memo/Tag when depositing/withdrawing money.

Therefore, users should note that entering the Memo/Tag code on cryptocurrencies is required or has a Memo/Tag field.

If you enter an incorrect/missing tag, it may result in unsuccessful deposits and in the worst case, loss of assets. CoinSavi will not support refunds in cases where users enter missing Memo/Tag when depositing/withdrawing money.

Therefore, users should note that entering the Memo/Tag code on cryptocurrencies is required or has a Memo/Tag field.